Course Operations Support — Since 2019
Fifteen years of getting it done — seven of them running a course platform.
Student support, enrollment, and GoHighLevel — handled by someone who's actually run the back end of an online education business, not learning it on your dime.
$18/hr Course Operations · $28/hr GHL / Platform Specialist
This is what most tech stacks look like.
"Their contribution helped create a stronger online presence, improved customer journey, and a more effective digital infrastructure for my business."
"Loisa demonstrated professionalism, commitment, creativity, initiative, and determination while contributing to the project's success."
You're good at teaching. Your inbox is eating the rest of your week.
Student emails and access questions pile up faster than you can answer them.
Enrollment issues sit unresolved because your current help can't touch GoHighLevel or Thinkific.
Launch week means late nights fixing things yourself instead of focusing on your students.
You're the only one who knows how your course platform actually works.
That’s where Després & Co. comes in.
The Solution
For solo course creators and coaches, Després & Co. is the course operations support service that pairs 15 years of real operational experience — including 7+ years running the back end of an online education business — with genuine GoHighLevel, Thinkific, and AccessAlly skill.
Where To Start
Start Where You Are
Every founder’s relationship with Després & Co. follows the same path — wherever you begin, there’s a clear next step. Tap a card to see what’s included.
ENTRY · $90 FLAT
Trial Block
5 hours, billed once
A bounded, low-risk way to start: one task on your actual course platform — a student-onboarding audit, a platform health check, or a GHL/Thinkific fix.
CORE · $18/HR
Course Operations Support
Billed hourly, ongoing
Student inbox and support-ticket management, enrollment and access troubleshooting, course-platform data entry and reporting, onboarding sequences and SOPs.
PREMIUM · $28/HR
GHL / Platform Specialist
Billed hourly, ongoing
GoHighLevel, Thinkific, and AccessAlly setup and troubleshooting, automation and workflow cleanup for enrollment and student communication, launch-week support.
A Different Path
Are You a Fellow Systems Strategist?
GHL Mastery and AIM DNA aren’t the next step on the path above — they’re built for strategists and agencies, not founders.
Why Després & Co.
Course operations support from someone who's actually run one.
Hover a card — or tap on mobile — to flip it.
Capable
Proven through 15 years of real roles, including 7+ years running the back end of an actual online course business — not claimed through language alone.
Steady
Calm and dependable, unbothered by a full student inbox or a broken enrollment flow.
Warm
Approachable and human in every exchange, without tipping into overly casual.
Plain-Spoken
Says exactly what she does and what it costs. No jargon for tasks that are simply student support and platform work, done well.
Resourceful
Solves the problem in front of her — including the GoHighLevel or Thinkific fix a generalist VA can't touch.
Already Behind the Login
Seven years running the back end of a real course business means very little about your platform surprises her.
Meet Your Course Operations Support
Hi, I’m Loisa Després.
Real experience, already tested on a real course business.
Founder of Després & Co., supporting course creators and coaches internationally
7+ years running student support, enrollment, and platform admin for a UK-based online education company
Genuine GoHighLevel, Thinkific, and AccessAlly skill
Believes course creators shouldn't have to choose between student experience and their own time
How We Work
A simple process, built around your students.
Book a 5-Hour Trial Block
We get clear on what's taking up your time — student support, enrollment, or platform issues — and start on one real task.
See the Work on Your Own Platform
No proposals, no guessing. You see the quality firsthand, on your actual course or membership site.
Move to Ongoing Support
If it's a fit, we continue hourly — student support, platform admin, or GHL/Thinkific work, whatever's taking up your week.
Client Testimonials
Kind words from Clients and Collaborators.
"Helped create a stronger online presence, improved customer journey, and a more effective digital infrastructure for my business."
"Every detail handled with precision and care. The workflow is clearly well thought out, allowing for seamless coordination and timely delivery."
"This has been a genuine game-changer — practical, actionable guidance I could immediately apply to talent management and campaign strategy, from a mentor who truly cares about my growth."
"Working with Loisa Després means smooth, seamless collaboration — organized, structured, and always thought through from start to finish."
"Leads the HL Mastery Program with support that is consistent, practical, and always aligned with helping strategists make real progress."
"Working with Loisa Després means smooth, seamless collaboration — organized, structured, and always thought through from start to finish."
"A powerhouse when it comes to systems and GHL — someone who understands both the tech and the strategy behind building a digital legacy."
"Calm, reliable, and solution-oriented — everything is handled with structure, intention, and a deep understanding of how systems should support growth."
"Loisa brings calm, structured, systems-first thinking to everything she does — the reliable, organized support any overwhelmed business owner needs."
Tools & Platforms
Tools We Work With
Don’t see your preferred platform? We quickly adapt to new tools and workflows.
Frequently Asked Questions
Before You Book a Call
What types of businesses do you work with?
Solo course creators and coaches in the US, UK, and Australia running a course or membership on Thinkific, AccessAlly, GoHighLevel, or a similar platform.
Do you offer ongoing support?
Yes — most clients start with a 5-hour trial block, then move to ongoing hourly support for student inbox management, enrollment, or platform work.
What's the difference between Course Operations Support and the GHL/Platform Specialist add-on?
Course Operations Support covers the day-to-day: student inbox, enrollment, data entry, onboarding. The GHL/Platform Specialist add-on covers the technical side — GoHighLevel, Thinkific, and AccessAlly setup, fixes, and launch-week support.
How fast do you respond once I reach out?
Within a day or two, always. No sales call required to get a straightforward reply about whether it's a fit.
Ready for your student support and platform to feel handled?
Stop being the only one who can fix your enrollment flow. Start with a 5-hour trial block on your actual course platform.
DESPRÉS & CO.
"Fifteen years of getting it done — seven of them running a course platform."
Course operations support for creators and coaches — so you can focus on your students, not your inbox.
For Strategists
© 2026 Després & Co. · Course Operations & Student Success