★★★★★
“Helped create a stronger online presence, improved customer journey, and a more effective digital infrastructure for my business.”
COURSE OPERATIONS & STUDENT SUCCESS
The Steady Hand Behind Your Students' Experience.
Course operations, student support and digital systems — handled.
Reliable operational and technical support for course creators, coaches and online education businesses.
This is what most tech stacks look like.
COURSE
OPERATIONS
OPERATIONS
STUDENT
EXPERIENCE
EXPERIENCE
GOHIGHLEVEL &
CRM
CRM
PLATFORM
IMPLEMENTATION
IMPLEMENTATION
MORE THAN JUST BACK-END SUPPORT
Your Course Business Deserves More Than Another Pair of Hands.
Running an online course involves more than creating content and welcoming students
There are enquiries to answer, enrolments to manage, access issues to resolve, platforms to maintain and processes to keep organised.
These details matter. They shape how students experience your programme and how smoothly your business operates.
That’s where Després & Co. comes in.
We provide practical, dependable support behind the scenes, helping you manage the operational details while keeping your students supported and your business organised.
You focus on growing your business. I'll help take care of the details behind it.
TRY BEFORE YOU COMMIT
Not Sure If It's the Right Fit for Your Business?
Start with a 5-Hour Trial Block — a simple, low-cost way to experience my support, see how I work and get a feel for what's possible for your business.
5 Hours of Dedicated Support
Focused time to work on your agreed tasks.
Agreed Priority Tasks
We'll identify what needs attention before we begin.
No Ongoing Commitment
Experience working with Després & Co. before deciding on ongoing support.
One-Time Investment: $90
Practical support. A chance to experience the difference. No long-term commitment required.
HOW I CAN SUPPORT YOUR BUSINESS
Two Areas of Expertise. One Reliable Partner.
Every online education business needs dependable operations and systems that work.
Whether you need someone to manage your student experience or provide technical support behind the scenes, Després & Co. offers two complementary areas of expertise.
One reliable partner. Practical support. A more organised business.
PRIMARY SERVICE
Course Operations &
Student Success
Reliable support for the day-to-day operations behind your online courses.
What we take care of:
Student inbox and support tickets
Enrolment administration
Student onboarding and access support
Course-platform administration
Student records and reporting
Operational documentation and processes
ADDITIONAL SERVICE
Strategic Technical
Services
Technical and systems support to keep your digital business running smoothly.
What we take care of:
GoHighLevel setup and support
CRM configuration
Workflow and automation management
Funnel development
Thinkific and AccessAlly support
Technical troubleshooting
EXPERIENCE THAT MAKES A DIFFERENCE
Experience Behind Every Well-Run Course.
Reliable support comes from understanding people, processes and the operational details that keep an online education business running smoothly.
At Després & Co., we bring together administrative experience, student support and hands-on platform knowledge to help your business stay organised and your students supported.
15 Years of
Experience
Administration, customer service and operational support.
7 Years in
Online Education
Hands-on experience supporting an online education business.
Hands-On
Platform Knowledge
GoHighLevel,
Thinkific
and AccessAlly.
A Reliable
Partnership
Clear communication, attention to detail and practical problem-solving.
WHO WE WORK WITH
Built for the People Behind Online Education.
We work with course creators, coaches and online education businesses that value thoughtful support, organised operations and dependable digital systems.
Whether you're managing your first course or supporting a growing student community, Després & Co. provides practical support behind the scenes.
HOVER OR TAP A CARD TO DISCOVER MORE
A reliable partner behind the work that keeps your business moving.
How we work
Simple, Steady Support.
From First Conversation to Ongoing Partnership.
Getting the right support shouldn't feel complicated. My approach is straightforward, collaborative and focused on understanding what your business needs.
Let's Talk
Every successful working relationship starts with understanding your business. We'll discuss your current operations, challenges and the type of student support or technical assistance you need.
Your business and priorities come firstIdentify the Priorities
We'll identify the tasks that need attention, understand your immediate requirements and establish which areas should take priority. This gives us a clear starting point and helps ensure our support is focused on what matters most to your business.
Clarity, focus and agreed prioritiesAgree on the Next Steps
We'll confirm the scope of work, priorities and expectations before getting started. You can begin with our 5-Hour Trial Block for a one-time investment of US$90, giving you the opportunity to experience our support without an ongoing commitment.
Clear expectations before work beginsGet Things Moving
Once everything is agreed, we get to work on your priority tasks. Expect thoughtful communication, organised execution and dependable support. After your initial engagement, we can review your needs and explore an ongoing arrangement if there's a good fit.
Practical support with a steady handReady to Get Started?
Let's talk about what your business needs and how I can help.
KIND WORDS & EXPERIENCES
Trusted Support. Meaningful Results.
A little about what it's like to work together, from the people who have experienced it firsthand.
★★★★★
“Every detail handled with precision and care. The workflow is clearly well thought out, allowing for seamless coordination and timely delivery.”
Katt Christine
CEO & Founder★★★★★
“This has been a genuine game-changer — practical, actionable guidance I could immediately apply to talent management and campaign strategy, from a mentor who truly cares about my growth.”
Vesper Bondoc
Social Media Marketer★★★★★
“Working with Loisa Després means smooth, seamless collaboration — organized, structured, and always thought through from start to finish.”
Charmaine Abad
Automation & Website Builder★★★★★
“Leads the HL Mastery Program with support that is consistent, practical, and always aligned with helping strategists make real progress.”
Shiela Pelicano Badidles
Digital Systems & GoHighLevel Specialist★★★★★
“Working with Loisa Després means smooth, seamless collaboration — organized, structured, and always thought through from start to finish.”
Lanie Marquez
Digital Systems & Conversion Strategist★★★★★
“A powerhouse when it comes to systems and GHL — someone who understands both the tech and the strategy behind building a digital legacy.”
Marianne Cecilio
Digital Systems Strategist for Food Businesses★★★★★
“Calm, reliable, and solution-oriented — everything is handled with structure, intention, and a deep understanding of how systems should support growth.”
Hearty Legaspi
Social Media & Email Marketing★★★★★
“Loisa brings calm, structured, systems-first thinking to everything she does — the reliable, organized support any overwhelmed business owner needs.”
Cecille Sorrells
Digital Systems Strategist
Meet Your Course Operations Support
Meet the Operations Partner Behind Your Course Business.
I'm Loisa Després, and I provide the reliable operational and technical support that helps course creators and online educators deliver a more organised, supported student experience.
With 15 years of experience in administration, customer service and operations, alongside over 7 years supporting an online education business, I understand the work that happens behind the scenes to keep a course business running smoothly.
Course administration and student communication
Enrolment and learner support
GoHighLevel, CRM and workflow support
Course platform and operational assistance
Course administration and student communication
Enrolment and learner support
GoHighLevel, CRM and workflow support
Course platform and operational assistance
Platforms & Tools i work with
The Right Tools for a Smooth, Scalable Course Business.
I work with trusted platforms and tools to support your course operations, student experience and overall business growth
Don’t see your preferred platform? We quickly adapt to new tools and workflows.
From the Blog
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Run the five-point check below. Tick what your site already does and see where the gaps are.
Why Your Virtual Assistant Website Isn’t Converting (And How to Fix It)
Your VA website looks great but isn’t booking clients? Here are five reasons it’s not converting, and what to change first.
Read the full postThe five-point conversion check
Tick the circle if your site already does this. Tap the question to see the fix.
0 of 5 in place
Start ticking to see where your site stands.
Frequently Asked Questions
Your Questions, Answered.
Quick answers to the most common questions about working together, my support, and how I help course creators and online educators.
I primarily work with solo course creators, coaches, educators and small online education businesses that need reliable support behind the scenes. Whether you need help with student communication, course administration or technical systems, my aim is to help make your operations more organised and manageable.
Yes. I provide practical course platform and operational support, including assistance with Thinkific, AccessAlly and GoHighLevel. We can discuss your current setup, the tasks you need help with and the level of support required.
My services are organised into two areas:
Course Operations & Student Success: Course administration, enrolment support, student communication and learner assistance.
Strategic Technical Services: GoHighLevel, CRM support, workflows, automation, funnels and course platform assistance.
Support is agreed according to your business needs and priorities.
We start with a conversation about your business, current challenges and the support you need. Once we've identified the priorities and agreed on the scope, we can begin with a 5-Hour Trial Block for US$90. This gives you the opportunity to experience working together before considering ongoing support.
No. GoHighLevel is one of the platforms I support, but my work also covers course operations and student support across platforms such as Thinkific and AccessAlly. The right support depends on the tools your business already uses and the tasks you need handled.
Yes. After we've established your priorities and completed the initial work, we can discuss an ongoing support arrangement that suits your operational needs. The scope, working hours and priorities are agreed in advance so expectations remain clear.
Still have a question?
GET IN TOUCHReady to Get Started?
Let's talk about how I can support your course operations, student experience and the behind-the-scenes work that keeps your business running smoothly.
DESPRÉS & CO.
"Fifteen years of getting it done — seven of them running a course platform."
Course operations support for creators and coaches — so you can focus on your students, not your inbox.
For Strategists
© 2026 Després & Co. · Course Operations & Student Success